Tenant documents for water leaks in Poland

Repairs & maintenance – tenant/landlord duties 3 min read · published September 11, 2025

A leak in the water system is a common situation in rented flats. A tenant in Poland should know which pieces of evidence to collect, whom to notify and what steps to take to protect their rights and limit damages. This guide explains which documents and proofs will be helpful when talking with the landlord, building administration, or in case of a court dispute. We also suggest which deadlines to respect and which reports to submit in writing to keep a clear record of events and increase the chances of recovering repair costs.

What to do immediately after detecting a leak?

React quickly: shut off the water, protect belongings and record initial observations. It is best to act in a way that documents the course of events to later prove the extent of the damage and dates of notifications. Remember that prompt notification to the landlord or administration makes it easier to obtain repairs and possible reimbursement.

Take photos immediately after detecting the leak.

Which documents and evidence to collect?

  • Photos and recordings of the leak location, dampness and damage.
  • The tenancy agreement and any addenda specifying parties' obligations.
  • Correspondence with the landlord or administration (emails, SMS, incident reports).
  • Invoices for repairs or expert assessments, proofs of payment and cost estimates.
  • Move-in/move-out inventory protocols, if available.
The more detailed the documentation, the easier it is to prove the extent of the damage.

How to report the problem — practical steps

Report preferably in writing (email or letter) with the date and description of the problem. Keep confirmations of sending and replies. If the landlord or administration does not respond, prepare the collected evidence and consider further legal or mediation steps.

When is the landlord responsible and when the tenant?

Liability depends on the tenancy agreement and the type of malfunction. Generally the landlord is responsible for the installations and removing technical faults, while the tenant is responsible for damage resulting from improper use. Referring to the agreement and applicable legal provisions speeds up resolving the case.[1]

Send defect notifications in writing to have a proof of the reporting date.

Frequently Asked Questions

Who usually covers the repair costs for a leaking installation?
Typically the property owner covers the repair of the water installation; the tenant may be liable if the failure results from their action or negligence.
Which documents are most important when reporting damage?
Photos, repair invoices, correspondence with the landlord and the tenancy agreement are essential.
What to do if the landlord does not respond?
Send a formal written demand for repair and consider filing a claim in the district court or using mediation services.

How-To

  1. Take photos and recordings documenting the leak and damage.
  2. Contact the landlord and report the malfunction by phone, noting the time and details of the call.
  3. Send a written notification (email or letter) requesting repair and keep a copy.
  4. Keep invoices for urgent repairs and request reimbursement if the repair was the landlord's responsibility.
  5. If there is no response, prepare documents and file a claim at the district court or seek a mediator.

Key takeaways

  • Collect dated photos and written notifications immediately.
  • Send important requests in writing and archive all correspondence.

Help and Support / Resources


  1. [1] isap.sejm.gov.pl – Act on the Protection of Tenants' Rights
  2. [2] gov.pl – Information for tenants
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Poland

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.