Free Legal Aid for Tenants in Poland

Repairs & maintenance – tenant/landlord duties 3 min read · published September 11, 2025
As a tenant in Poland you may need free legal aid for disputes about repairs, rent increases, defects in the apartment or the threat of eviction. This article explains who is entitled to free legal aid, what practical steps to take — from gathering evidence to filing a court case — and how to use advice at offices and organizations. We avoid complex jargon: we describe deadlines, documents and institutions that can help you defend tenant rights in Poland, advising when to contact a lawyer and when to prepare letters yourself. You will also find sample letters, response deadlines and tips on documenting defects and corresponding with the landlord to improve chances in negotiations or in court.

Who is entitled to free legal aid

The right to free legal aid in Poland depends on statutory criteria and local programs. Low-income people, victims of domestic violence and persons eligible under special rules can receive advice or representation. Detailed provisions concerning the protection of tenants' rights and dispute resolution procedures are regulated by national legislation.[1]

Many renters can access legal advice when they meet the eligibility criteria.

How to get free legal aid

  • Contact the free legal aid point in your municipality or county.
  • Prepare basic documents: the lease agreement, defect reports, photos and correspondence with the landlord.
  • Record dates and evidence — reporting dates, invoices and repair receipts.
  • If the case requires court action, the local legal clinic can help prepare a claim or complaint.
Take copies of all documents to your meeting with a lawyer or legal advisor.

What to do in a dispute with the landlord

If the landlord ignores reports about defects or demands unjustified fees, act in an orderly way: send a written repair request, document the damage and contact offices or tenant support organizations. Remember deadlines — delays can make it harder to pursue claims effectively.

  • Gather evidence: photos, messages, invoices and reports.
  • Send the landlord a formal repair request with a notice of possible consequences.
  • Observe statutory deadlines for responses and appeals.
  • If necessary, file a claim at the district court competent for the rental location.
  • Consider mediation before court as a faster and often less expensive way to resolve the dispute.
Respond to legal notices within deadlines to avoid losing rights.

FAQ

Does a tenant have the right to free legal aid?
Yes, persons meeting income criteria or in certain life situations may obtain free legal aid at designated points.
What to do if the landlord does not fix defects?
Send a written repair request, document the deficiencies and seek legal help; if that fails, you may file a court claim.
Where to file a claim against the landlord?
Claims are filed at the district court appropriate for the location of the apartment or premises.

How-To

  1. Collect all documents: the lease, photos of defects, invoices and correspondence.
  2. Schedule advice at a free legal aid point or call a tenant hotline.
  3. Send a formal letter to the landlord demanding repair with a proposed deadline.
  4. If there is no response, prepare a claim and file it with the district court competent for the rental address.
  5. Attend the hearing with evidence and witnesses or consider mediation to resolve the dispute.

Help and Support


  1. [1] Act of 21 June 2001 on the protection of tenants' rights — ISAP
  2. [2] Information on free legal aid — GOV.PL
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Poland

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.