Who Pays for Tenants' Housing Allowance Documents in Poland

GDPR: data protection & tenant documents 3 min read · published September 11, 2025

As a tenant you may wonder who should cover the costs of preparing documents needed to apply for a housing allowance. This article explains which documents are commonly required, when a landlord or administration may expect payment, and what rights a tenant has in Poland regarding personal data protection and GDPR. I will suggest practical steps for gathering evidence, which applications to submit to the office, and when to seek legal help or mediation. The text aims to help you make an informed decision and avoid misunderstandings with the landlord, the office, or other parties.

What documents are needed?

The list of documents may vary by municipality, but usually you should prepare:

  • Application for a housing allowance or the appropriate official form
  • Income certificates of household members
  • Rental agreement or other proof of title to the premises
  • Bills and proofs of payments for utilities and rent
  • Power of attorney if another person files the application
Organised documents protect a tenant's interests during a dispute.

Who usually pays: tenant, landlord or the office?

In practice, the costs of preparing documents are most often borne by the person who prepares them. If the tenant compiles certificates and copies, they usually bear the costs. However, when a landlord or manager requires additional certificates due to the landlord's obligations, the cost may fall on the landlord or be agreed between the parties. The rules related to the parties' duties and the protection of tenants' rights are regulated by the Act on the protection of tenants and the municipal housing stock.[1]

Always agree in writing who will cover specific costs before you incur expenses.

Data protection and GDPR

When submitting documents, a tenant provides sensitive personal data. Administrators (offices, landlords) must process this data in accordance with data protection principles (GDPR). The tenant has the right to know who the controller is, the purpose of processing and how long the data will be stored. In practice it is advisable to copy only the necessary information and ask about document retention policies.

Do not share full personal data if it is not necessary for processing the application.

How to seek reimbursement of costs

If you believe you should not bear the costs, you can take formal steps. Prepare documentation and first try to resolve the matter amicably with the landlord or the office.

  • Gather all bills, copies of forms and proof of submissions
  • Send a written demand for reimbursement to the party that should cover the costs
  • Set a deadline for response and keep proof of delivery
  • If amicable resolution fails, consider mediation or bringing the case before the district court
Many tenants recover costs if they present clear evidence and a timely demand.

When to contact the court

When a landlord or office refuses reimbursement without justification and mediation fails, you can go to the district court competent for your place of residence.[2] In the claim it is useful to describe the case history, attach evidence and request reimbursement of specific amounts.

FAQ

Does the tenant always pay for printing documents?
No, not always; it depends on who prepares the documents and the arrangements with the landlord or local regulations.
What to do if the landlord demands a fee for documents?
Ask for a written justification, gather evidence, set a response deadline and consider a demand for reimbursement or mediation.
Can I claim reimbursement in court?
Yes, if you have evidence and have exhausted amicable options, you can file a lawsuit in the district court.

How to file a reimbursement request

  1. Gather all bills, copies and proof of deliveries.
  2. Set a deadline for the other party to respond.
  3. Send a written demand for reimbursement specifying the amount.
  4. If there is no response, consider mediation or filing a claim in the district court.

Key takeaways

  • Collect evidence from the start of the application process.
  • Agree in writing who will pay before incurring costs.
  • Protect your personal data and ask about GDPR handling.

Help and Support


  1. [1] ISAP - Act on the protection of tenants
  2. [2] Gov.pl - information on housing allowances
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Poland

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.