Tenant Rights for Adjustments in Poland

Disability & reasonable adjustments (access) 3 min read · published September 11, 2025

If you are a tenant in Poland and need housing adjustments due to a disability, this guide explains practical steps. I will cover how to start a conversation with the landlord, what evidence to collect and when to formally request changes or take legal action. The text is intended for tenants who are not legal experts, so each term is explained in plain language. You will also find templates: how to draft a letter, what deadlines to observe and where to find official forms. This will help you protect your rights and improve the accessibility of your home in a practical way. I also suggest when it is worth consulting a lawyer or submitting the matter to the district court. Keep documentation and deadlines, as they matter in proceedings.

What to do if the landlord refuses adjustments?

The first step is a calm conversation and presenting a clear request for adjustment. Describe what needs changing (e.g., ramp, handrails, door modifications) and indicate whether the change is permanent or temporary. If the lease requires landlord consent for works, ask for a written response and keep correspondence as evidence[1].

Keep all messages and receipts as evidence.

How to collect evidence

  • Take photo and save documents about the apartment condition and estimates as evidence.
  • Keep receipts and emails from the landlord and offers from contractors as record.
  • Make a list of necessary works (repair) and an approximate cost estimate.
Documentation increases your chances in negotiations and in court.

Negotiations and formal letters

If conversation does not help, send a formal letter requesting adjustments, specifying a response deadline (e.g., within 14 days). In the letter state the scope of works, refer to the health situation and offer a compromise on funding if possible.

  • Send a notice in writing requesting consent and record the deadline (days) for a response.
  • Agree on costs: whether the owner will cover a deposit or part of the costs, or whether you expect a refund.
  • If you need support, contact your local assistance center or legal aid clinic.
Respond to letters and keep copies; deadlines are important.

Frequently Asked Questions

1. Can I make adjustments without landlord consent?
In most cases landlord consent is required; unilateral works may breach the lease or building regulations, so check the lease terms and consult a lawyer before starting work.[1]
2. What if the landlord refuses despite a disability-related need?
If refusal prevents use of the apartment, collect evidence, send a formal letter and consider bringing a case to the district court; medical documents and cost estimates will help.[2]
3. Where to get a template letter for adjustments?
Templates and forms can be found on official office websites or via local support organizations; keep a copy of the sent request and proof of delivery.[3]

How to (step-by-step)

  1. Gather evidence: photos, medical documents and contractor offers.
  2. Prepare and file an official letter to the landlord describing the changes and proposed deadline.
  3. If there is no response, file a complaint or claim at the district court (Civil Division) with evidence.
  4. Use local legal support or disability assistance organizations.

Key takeaways

  • Collect documentation and evidence from the first contact.
  • Observe deadlines and record dates of contact with the landlord.
  • If negotiations fail, the district court is the next step.

Help and resources


  1. [1] ISAP – Ustawa i akty prawne
  2. [2] ISAP – Kodeks cywilny
  3. [3] Gov.pl – Poradnik dla najemców
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Poland

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.