Access to Invoices and Meter Readings for Tenants in Poland
As a tenant in Poland you have the right to obtain billing documents such as invoices for utilities and meter reading reports. Knowing who should provide these documents and when helps you monitor charges, verify billing accuracy and prepare evidence in disputes with the landlord. This article explains which documents to request, applicable timeframes, how to document readings and when you can take the matter to court or seek help from public institutions. We also offer practical steps you can take to get access faster and protect your tenant rights. The article also covers payment evidence, handover reports and how to request monthly readings and send written notices to the landlord.
Your rights as a tenant
You have the right to inspect invoices and meter reading reports that relate to utilities billed in the dwelling. This right[1] makes it easier to check billing accuracy and pursue claims.
- The right to receive invoices and meter reading reports for specific periods.
- The right to explanations of utility charges and proof of payments.
- The right to information about reading schedules and the method of consumption allocation.
- The right to copies of handover reports on move-in or move-out.
If documents are missing, always document your requests in writing.
How to request access to invoices and reports
It is best to request documents in writing or by email, keeping copies and delivery confirmations. Clearly state which periods your request covers and ask for copies of invoices and meter reading reports.
- Send a written request specifying the period and contact details.
- Keep delivery confirmations, emails and copies of documents.
- Take your own readings and photos of the meter as evidence.
- If there is no response, set a reasonable deadline (e.g. 14 days) and send a formal notice.
Record dates and content of all conversations and sent messages.
What to do if the landlord refuses
If the landlord refuses or does not respond, gather evidence and consider taking the case to court (District Court, Civil Division)[2] or seeking assistance from relevant institutions.
- Collect copies of letters, emails, meter photos and payment confirmations.
- Consult a tenants' association or legal advice centre.
- If necessary, prepare a claim for the district court.
Act promptly — procedural deadlines can be short and decisive for the case.
FAQ
- Does the landlord have to send me utility invoices?
- Yes. The landlord should provide invoices and meter reading reports related to your dwelling on request, which helps verify billing.
- How long does the landlord have to provide documents?
- The law does not set a single universal number of days; set a reasonable deadline in writing, for example 14 days, and keep proof of delivery.
- What if documents are unreadable or missing data?
- Ask for corrected copies and file a written complaint; keep evidence and consider legal assistance if a dispute arises.
How-To
- Send a written request to the landlord specifying the period and asking for copies of invoices and reports.
- Keep delivery confirmations and copies of all messages and documents.
- Take your own meter readings and photos monthly.
- If there is no response, send a formal notice with a deadline for reply.
- If refused, prepare materials and file a claim with the District Court (Civil Division) or use legal advice services.
Key takeaways
- Keep copies of all documents and confirmations as evidence.
- Request documents in writing and set clear deadlines for response.
- Consider the District Court or legal advice if the landlord refuses.
Help and Support / Resources
- isap.sejm.gov.pl — ISAP (legal texts)
- gov.pl — Government information and services
- ms.gov.pl — Ministry of Justice
